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Hemp Root Oil

Unlike hemp seed oil, there is evidence that hemp root oil is high in terpenes—compounds that can enhance natural absorption. That means hemp root oil can actually help the other active ingredients in our formulations to penetrate the skin. Hemp root oil also reduces the appearance of redness and puffiness, while soothing, smoothing and moisturizing. The result: healthy-looking, glowing skin.

Urban Juve’s proprietary hemp root oil is also rich in vitamins A and E, and contains trace amounts of potassium, magnesium, iron, zinc, calcium and phosphorus. Even better, it’s rich in antioxidants, which can help prevent or slow the signs of aging. Our hemp root oil works for all skin types. Because it moisturizes without clogging pores, hemp root oil is even beneficial for oily skin.

Ayurveda

Ayurveda is an ancient medicinal system with a 5,000-year history. It begins with the belief that each of us has a unique blueprint for optimal health. Since no two people are exactly alike, nobody achieves ideal health in the exact same way—and the same is true for beauty. As a result, Ayurveda emphasizes each individual’s unique physical and psychological
characteristics, as well as the time of year and geographic location.

Literally translated as “life and knowledge,” Ayurveda connects mind, body and spirit for a holistic approach to wellness. Practitioners devote equal attention to diet, exercise and meditation. Ayurveda also centers on the belief that food is medicine—as the saying goes, we are what we eat!

All our products are formulated by an experienced Ayurvedic practitioner, who takes a holistic approach to beauty. That means seeing beauty products as food for the skin, focusing on natural ingredients that meet the skin’s nutritional needs.

We also focus on individual, personalized wellness. We encourage people to find their own unique approach to self-care.

To complement our emphasis on ancient teachings, we also capitalize on ground-breaking innovations: newly deregulated ingredients, patent-pending extraction methods and rigorous scientific testing.

Products

In keeping with Ayurvedic principles, we formulate skincare to the physical properties of your skin, whether dry, sensitive or oily.

Absolutely. We formulate our products to meet everyone’s skincare needs by offering specific versions for each skin type.

Most of our products are vegan, but some do contain beeswax.

Yes! With the exception of some beeswax, our ingredients are all plant based and we never test on animals.

Yes—we use the highest quality natural ingredients, including full-spectrum essential oils, pure botanical extracts and high quality hemp derivatives.

We avoid all toxic fillers and unpronounceable chemicals, including sulfates, parabens,
formaldehydes or formaldehyde-releasing agents, phthalates, mineral oil, artificial fragrances and dyes.

All of our PET bottles can be recycled over and over. To ensure our formulas remain pure and effective, we are using a pump that’s not currently recyclable. We are striving towards fully recyclable packaging and are participating in community initiatives to offset our impacts.

When properly stored, all of our products will remain effective for one year after opening. As a rule of thumb, always remember that natural skin care products are best stored away from direct sunlight and in cool, dry areas.

Yes. We do extensive stability and microbial testing before our products are produced at our lab in British Columbia, Canada.

We recommend doing a patch test on your inner wrist, because the skin there is similar to the skin on your face. If you develop any signs of redness or irritation after 24 hours, stop using the product in question.

It’s best to keep them in a cool, dark place, although our formulas remain stable and effective under 25 degrees Celsius. (Pro tip: store your facial mist in the fridge for an extra-refreshing treat on hot days.)

Shipping & Returns

We ship across Canada and the US, and we’re looking forward to expanding internationally soon!

We usually process all in-stock orders within two business days.

If your package was damaged in shipment, save the box and products and notify us immediately by sending an email to support@urbanjuve.com. The carrier will pick up and inspect the damaged package, and the damaged items will be replaced.

Once we receive your returned item(s) at our warehouse, the refund will appear on your statement within ten business days.

Contact

For customers with order-related questions, it’s best to reach out via email at
support@urbanjuve.com.

For media requests, please send a message to media@urbanjuve.com.

For questions about sales or distribution within Canada and the US, please send a message to sales@urbanjuve.com. You can expect a response within two days to business inquiries (it might take a bit longer on weekends).

You can also call us toll-free at 1-833-769-5883, Monday through Friday, 8am to 5pm PST.

Our corporate office address is:
Urban Juve Provisions Inc.
200 – 1238 Homer Street
Vancouver, BC V6B 2Y5
Canada

If you are located in Canada or the US, we’re interested in working with you! Please send your inquiry to sales@urbanjuve.com.

As regulations vary widely around the world, we can only speak for our products in Canada—and the answer is yes! Our products contain legal cannabis sativa seed oil and hemp root oil.

Yes! This year, we are launching our wholly owned subsidiary, Wright & Well, in Oregon. The
line will not only have CBD-infused products, but also THC infusions, for effective pain
management. Products in development include infused tinctures, three types of capsules,
massage oils, analgesic gels, pain balm and more.